Accreditation:
- Provide access to all needed academic information for the accreditation process.
- Provide accreditation to LAU through WL’s corporate accreditation status, including the annual accreditation dues and the cost of hosting accreditation meetings.
- Monitor compliance of LAU with accreditation standards and practices, per the Accreditation and Governance Assurances list maintained by WL and shared with LAU standards, practices and policies required of LAU for accreditation.
Curriculum and Academic Support
- Provide LAU with a complete general education curriculum for grades 6-12.
- Work with the Executive Director to ensure that WL courses meet Utah state graduation requirements.
- Work with the Executive Director to ensure that WL courses meet Utah core standards.
- As requested by LAU, assist with creating and distributing student and parent handbooks.
- Provide academic support in connection with the courses WL provides, including staff in the form of leadership coaches, teaching assistants, math tutors, and other academic support staff as needed.
Human Relations
- As requested, assist the Board and Executive Director with finding and selecting teachers, Board members, and administrative staff.
- As requested, help develop human resources policies, compensation plans, and strategic plans for staffing, development, and growth.
- Provide timely communication to LAU regarding changes in personnel and/or payroll that affect LAU.
- Ensure timely completion of criminal background checks and other required documentation for WL employees who have access to LAU student information.
Marketing
- With input from LAU, assist with school identity and brand development.
- Help create and execute an online student recruitment strategy.
- Represent LAU at conferences and other recruitment events.
- Arrange for and attend meetings with individuals and groups interested in LAU.
- As requested, help develop community outreach strategy and connect with local organizations.
- Assist with public relations events via mail, e-mail, newspapers, magazines, journals, radio, television, community forums, town hall meetings, and other forms of communication and outreach.
- Provide suggestions about the design of school materials including a style guide, letterhead, business cards, forms, and other collateral materials.
- Provide basic customer support to include live team members to answer questions to prospective or current LAU families regarding all aspects of the WL curriculum, registration, and enrollment process. They will also provide basic triage for concerns, questions for concerns, and forward those to the appropriate parties as needed.
Technology
- Provide a learning management system (“LMS”) for all students.
- Provide a student information system (“SIS”) for all students and staff.
- Provide access to live online classroom software for all LAU staff and students.
- As requested, provide suggestions for computers and other supplies LAU will provide to students and help determine configurations for LAU technology needs (including hardware, software and operating systems).
- Under the direction of LAU, maintain a website for LAU.
- Support teachers and customer care associates in answering technology-related questions from students, parents, teachers, and administrators, and help LAU design tech support systems.
- Coordinate security, creative, and content issues pertaining to the LAU website.
- Handle troubleshooting issues for the LAU website and provide tech support to resolve errors.
- Provide advice to LAU about information security best practices.
- Provide technical support and instruction to LAU staff and students in the use of technology specific to WL’s online learning platform and systems. Train LAU staff to respond to general tech support needs for LAU staff or students.
Materials
- Provide texts for courses in electronic format, and free of charge, when possible.
- Provide list of texts timely for each course to LAU’s staff and students.
Student Privacy and Protection
- Ensure that systems and services provided by WL are in compliance with FERPA (Federal Education Rights Privacy Act) and Utah law.
- Provide continual transparent access to the LAU Executive Director so that he/she will be fully aware of the privacy measures used by WL to protect student records.
- Maintain a current (every 5 years) appropriate background check on all unlicensed WL staff determined to have a need to access LAU students or student’s personally identifiable information.
Administration
- Submit an annual report to LAU board on WL expenses and activities.
- Provide reports to LAU at regular intervals to be established according to their respective due dates detailing student progress as documented in WL’s LMS.
- Provide guidance and support to LAU when LAU is interacting with the State of Utah relative to LAU’s curriculum.
- As requested, review and make recommendations concerning contracts, agreements, policies and procedures.
- Generate academic reports as reasonably requested by the Board and/or administration.
- Assist in arranging and leading school orientation sessions.
- Report to the Board or administration all significant academic developments.
- Assist the Board in developing a strategic plan for school development, including year-end transitions.
- Provide timely information to LAU needed for reporting and audit requirements.
- As requested, give suggestions about how to create, design, and publish applications and enrollment systems and processes.
- With Executive Director input, conduct focus groups, surveys, interviews, observation sessions, and/or user testing on the online school program to obtain feedback on how to improve the program.
- Set up and disseminate LMS login and password accounts to students, teachers, and administrators, and manage changes to those accounts.
Training & Professional Development
- Help maintain an online teacher training manual for all LAU teachers.
- Design and deliver comprehensive teacher training on the WL curriculum, technological systems, policies and procedures, and any other operational systems/processes needed.
- Help conduct orientation sessions for incoming parents and students.
- Work with the administration to address the continuing professional development needs of the staff.
